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Our Team


Our Team

Compassionate, Qualified and Committed to Excellence

At Northwood, our greatest strength is our people. With over three decades of experience, we've built a team that combines clinical expertise with heartfelt compassion. From our leadership to our frontline carers, every member of staff is dedicated to creating a safe, supportive, and enriching environment for our residents.

We pride ourselves on having a low staff turnover, which means residents enjoy continuity of care and the comfort of familiar faces. Relationships flourish, trust is built, and every individual feels truly seen and valued.

Leadership Team

With over 18 years of experience in the care industry, Heather oversees the day-to-day running of the home. She's the first point of contact for families and professionals, ensuring smooth operations and personalised attention for every resident. Heather is available Monday to Friday and is known for her warm, approachable style.

Heather

Heather

Home Coordinator

A registered nurse with more than 20 years of clinical experience, Munawar brings expertise in district nursing, dialysis, theatre care, palliative support, and complex case management. He leads our nursing team and ensures every resident's health needs are met with precision and empathy.

Munawar

Munawar

Nurse Manager

With over two decades in health and social care, Hussain is actively involved in the daily running of Northwood. His hands-on leadership ensures that our standards remain high and our care remains personal.

Hussain

Hussain

Nominated Individual & Director

Care Team

Our care assistants are all qualified to NVQ Level 2 or Level 3 in Health & Social Care, and undergo regular training in:

They're not just trained—they're chosen for their kindness, patience, and ability to connect with residents on a human level.

Specialist Support

We also work closely with external professionals to provide holistic care:

Domestic & Hospitality Team

Our domestic staff ensure the home remains clean, safe, and welcoming. From laundry services to room maintenance, they play a vital role in creating a comfortable environment. Our kitchen team prepares fresh, nutritious meals daily, catering to individual dietary needs and preferences.

Why Our Team Stands Out:

At Northwood, our team isn't just qualified—they're exceptional.

They bring heart, skill, and humanity to every moment of care.

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